Understanding Conflict
Observe how conflicts can develop within diverse teams, develop your ability to flag non-inclusive behavior and practice relationship-building skills.
Teams are increasingly diverse, remote, cross-disciplinary and demand empowerment and the utmost respect for individual differences. To sustain high-performance and foster well-being, leadership culture needs to change. ‘Understanding Conflict’ is part of a series of 3 Inclusive Leadership simulations designed for managers looking to adopt an inclusive leadership style by learning to listen and give feedback as well as understanding and resolving conflict.
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What You'll Learn
Learning Objectives: Diversity brings differences that could lead to disputes. This scenario looks at a set of techniques that will help uncover the sources of a conflict, build a nuanced understanding and prepare your strategy for resolving it.
- Learn effective listening skills
- Acknowledge the need to be aware of stereotyping
- Identify inappropriate behavior
- Practice relationship-building skills
- Practice giving constructive feedback.
- Practice applying techniques to manage conflict