Inside Gas Leak Investigation
Keep utility workers and customers safe with realistic gas leak training
Training utility field workers to investigate for gas leaks is a critical job skill that requires detailed procedures and an assessment that can clearly demonstrate the ability to handle gas leak investigation. Virtual reality (VR) is a powerful tool to provide a realistic training environment that enables gas workers to quickly learn and perform in real life inside gas leak investigation.
What You'll Learn
This inside gas leak investigation VR content requires trainees to complete the required tasks of inspecting a customer reported gas leak in their basement. Using available tools and resources the user must determine the source of the leak and take the appropriate steps to resolve the issue. Trainees will learn and be assessed on:
- Leak Investigation – Performing the necessary steps to locate a potential leak source
- Hazard Recognition – Notifying and dealing with hazards
- Reporting / Documentation – Taking the appropriate steps towards resolution and appropriately reporting and documenting the findings
The VR Experience
The virtual reality experience for this inside gas leak investigation training begins with the user entering an unfinished basement. A work order will appear detailing the customer complaint about the possible gas leak. The user then needs to select the proper tools from their toolbox to perform their investigation. First, they need to check the air for a carbon monoxide gas leak. Their tool will display the PPM and LEL readings of the air. If the reading is too high (27% LEL or 200 PPM CO), they should evacuate without looking for the leak. If the percentage is low, the user must go around the room and try to find the leak by taking continuous readings. If the percentage is zero, the user will need to inspect appliances. The leak could be coming from boilers, washers, dryers, water heaters, furnaces, wall cracks, floor drains or the gas piping from the meter throughout the basement to each appliance. Some scenarios will have hazards such as a gas can or moldy laundry that are closely placed next to or blocking access to an appliance. When hazards are found, the user must ask the customer to remove it, then mark the item as a hazard. When the user finds an area with an abnormal reading, they have to pull out the Soap Spray from their toolbox to test for a leak. If the user discovers a leak, they should use the Crayon Tool from their toolbox to mark the leak’s location. Next, the user can identify the appliance’s gas valve and shut off the gas. If a leak is found outside of an appliance, such as the ceiling piping, they can shut off the gas meter in order to shut off the gas. Once finished, the user should document the most accurate diagnosis. The user is then transported to the Review Room to see their performance. The trainees are scored on: Detection, Handling, Marking, Reporting, and Hazard Recognition. This is a pass/fail assessment, but users can repeat the content on a new randomized scenario.