One of the most important aspects of implementing virtual reality training in any enterprise is having access to relevant VR training content for your employees. If our vast library of off-the-shelf VR training content is not applicable to your organization because you have proprietary procedures, or equipment that requires a unique learning environment, you need custom VR training content.
That’s where PIXO comes in.
In order to create an immersive experience for your unique needs, we follow a thorough development process. Our top priority is to implement a successful VR training program, and we am there to help you all along the way, from pre-production to scale.
The process starts with a two to three hour long discovery session with the development team where we:
- determine the specific visuals and functionality you want in your VR training environment
- review off-the-shelf VR content to identify where existing content could be modified or if content needs to be developed from scratch
- discuss goals and metrics for success
Within two weeks we will have a General Design Document (GDD), project estimations and a project plan ready for you.
Once production starts, we meet weekly to discuss progress, review any builds and get your feedback. The Alpha Build is typically delivered four weeks from the Discovery Session; your feedback is then implemented into the Beta Build, and then feedback from the Beta Build implemented into the Final Build. The Final Build is typically completed 14 weeks from the Discovery Session.
Prior to the Final Build, we meet with the Customer Success team to discuss post-production and rollout. Here is when we:
- determine whether to implement a pilot program or full rollout
- finalize the goals and metrics for success of a pilot or rollout
- schedule the project retrospective and train the trainer sessions
Pilots usually last one to three months and are invaluable for optimizing content and testing out best practices for introducing employees to VR devices and learning experiences. Pilots help set up an enterprise for successful VR training implementation by starting the VR training experience with either a small group of trainees, or a specific use case. In cases where employee safety, engaging a younger audience or enhancing soft skills are top concerns, we recommend a slow initial rollout to work out the bugs and gain early adopter supporters. Learn more about how to determine if you need a pilot in our How to get Started Whitepaper.
Whether scaling from a pilot or a rollout, Customer Success team work with you along the way to ensure success adoption. We meet weekly during onboarding to review the modules and technical setup, and to schedule training sessions and evaluate success against our determined metrics.
At full rollout – typically 15 – 18 weeks from the Discovery Session – we continue with monthly or quarterly reviews to check in and help optimize the experience. We also help you determine your plan for scaling VR training through the enterprise and the goals and metrics for success at scale.
As you can see, when you need custom VR training content you spend a lot of time with our team. That’s because our customers are our top priority, and for us the cliché is true: your success is our success. Failure is not an option, so we work closely with our customers to ensure smooth, successful implementation of VR into your training program to transform your training.